1. Introduction
This Privacy Policy explains how RYDZ (“we,” “us,” or “our”) collects, uses, discloses, and
protects information obtained from users (“you” or “users”) of our RYDZ Platform. By accessing
or using our Platform, you agree to the collection and use of information in accordance with
this Privacy Policy. If you do not agree with our practices, please do not access or use our
Platform.
2. Information We Collect
- Personal Information: We collect personal data such as your name, contact
details (including email address and phone number), payment information, and any other
details you provide during account registration and use of our services.
- Usage Data: We collect information about how you access and interact with
the Platform, including ride bookings, cancellations, and user preferences.
- Location Data: With your consent, we may collect precise location data to
facilitate ride matching, route optimization, and safety features.
- Device and Technical Data: This includes IP addresses, browser type, device
identifiers, and operating system details to improve our service and enhance security.
3. How We Use Your Information
- Service Provision: To create and maintain your account, process
transactions, manage ride bookings, and improve our services.
- Personalization: To tailor the Platform experience, including providing
personalized content, fare estimates, and promotions.
- Security and Safety: To monitor for, detect, and prevent fraud, abuse, or
other harmful activities. This includes verifying parental or guardian consent for users
under 18 as required by our eligibility policies.
- Communications: To send updates, notifications, and important information
related to your account or service changes.
- Legal Compliance: To comply with applicable laws and regulations, and to
protect our legal rights.
4. Disclosure of Information
- Third-Party Service Providers: We may share your information with trusted
third-party vendors who assist us in operating our Platform, processing payments, and
delivering services. Such vendors are required to maintain the confidentiality of your
information and are prohibited from using it for any other purpose.
- Legal and Regulatory Requests: We may disclose your information if required
by law or in response to a valid legal process, including subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or asset sale,
your information may be transferred as part of the transaction. We will notify you of any
such change in ownership or control of your personal information.
- Safety Enforcement: Information related to user behavior, including reports
of misconduct, may be shared internally for the purpose of investigating and enforcing our
safety protocols.
5. Data Security
We implement appropriate technical and organizational measures to protect your information
against unauthorized access, alteration, disclosure, or destruction. Although we strive to
safeguard your data, no method of transmission or storage is entirely secure, and we cannot
guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in
this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our
agreements. When personal data is no longer required, it will be deleted or anonymized in a
secure manner.
7. Children’s Privacy
The RYDZ Platform is not intended for use by individuals under the age of 13. Users aged between
13 and 17 may only access the Platform with verifiable parental or legal guardian consent. In
such cases, we will take additional measures to ensure the consent is valid and that the child’s
data is handled with extra care in accordance with applicable regulations.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access, update, or correct your personal information.
- Request deletion of your data.
- Object to or restrict certain processing of your data.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the information provided in Section 10.
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our Platform,
analyze usage, and improve our services. You can adjust your browser settings to manage or
disable cookies; however, please note that this may affect the functionality of the Platform.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page
along with an updated effective date. Your continued use of the Platform following any
modifications constitutes acceptance of the revised Privacy Policy.
11. Contact Us
For any questions or concerns regarding this Privacy Policy or our data practices, please contact
us at: