1. Overview
RYDZ uses website cookies, local storage and app identifiers only where there is a valid legal basis and legitimate purpose. A cookie is a small browser-held identifier; mobile-app analytics may use a device or installation identifier rather than a browser cookie. This policy applies to rydzmw.com, the RYDZ ticket website at ticket.rydzmw.com where available, and official RYDZ applications; it complements our Privacy Policy.
2. Categories
| Category | Examples/purpose | Choice |
|---|---|---|
| Strictly necessary | Your cookie choice; the sign-in session on the ticket website and during a password reset | Required for relevant functions; not used as a pretext for unrelated marketing |
| Preferences | Language, accessibility selections, consent preferences | May be optional; reset in settings/browser |
| Performance/analytics | Aggregate page usage and diagnostics on the website (Microsoft Clarity); app usage in the rider app (Firebase Analytics) | Website: only after you accept analytics cookies |
| Marketing/attribution | Measure consented campaigns, promotions or referral channels | Not used. RYDZ sets no advertising or marketing cookies |
| Third-party embedded tools | Maps in the RYDZ apps (Google Maps) | Governed by category and vendor-specific disclosure |
The RYDZ website does not set cookies of its own. The only cookies on rydzmw.com are those set by Microsoft Clarity, and only after you accept analytics.
3. Consent and control
When you first visit the website, a cookie banner asks whether you accept optional analytics. Microsoft Clarity is not loaded, and sets no cookies, unless you accept. If you decline, the website works in the same way. Your choice is saved in your browser's local storage and you can change it at any time using Cookie settings in the website footer. If you withdraw consent, Clarity is not loaded again; to remove cookies Clarity has already set, clear this site's cookies in your browser. We do not use pre-ticked boxes or treat continued browsing as consent. Necessary storage remains limited to what the service genuinely requires.
5. Browser and mobile choices
You may block or delete cookies in your browser; this can break login or booking functions on the ticket website. Mobile device settings govern notification permissions, location and camera access for the RYDZ apps. Removing app storage may log you out but does not automatically erase server-held transaction or statutory records. For erasure requests see Data Rights and Account Deletion.